Select your frequents answer and question: Purchase Procedure Payment Method Shipping fee Delivery & Returns Order Cancellation Promotional Prices Privacy Notice Purchase Procedure > To complete your order, please click the “View Cart” at the right top corner, and then press "check out" An invoice will be delivered to your email immediately. Please fax the invoice (with company chop) to us at 21780003. Upon receipt of your confirmation, we arrange to deliver the order. OR Please reply the email to do the confirmation and fax us the bank-in slip (indicate the customer name and invoice #) at 21780003 or email to sales@topone.hk. After receiving your payment, we arrange to deliver the order. Payment Method > All transactions are subject to Hong Kong Dollars Bank Transfer – please fax the payment slip at 21780003 or email to sales@topone.hk, upon receipt of your payment, we will call you to arrange the delivery. HSBC Topone Information Technology Limited Account No.: 808-081426-838 Company Cheque – We only accept the company cheque, certainly does not accept the personal cheque. Please indicate the payee of the cheque to: Topone Information Technology Limited Shipping fee > Courier service/postage is free for orders exceeding $100; our order confirmation will state the details. $30 delivery charge will be count if order less than $100. Delivery & Returns > Once payment has been made, the order is expected to receive within 2~3 working days subject to the availability of the goods. Errors, discrepancies and damaged goods are required to notify us for replacement within three days upon receipt of orders. The problem good(s) should be returned to us along with the original packaging+receipt at time of claim. Replacement will be made within 7 working days Order Cancellation > Customer wishes to cancel the order simply email us at sales@topone.hk or call us at telephone 21780088 Payment not received in two weeks from date of our order confirmation the order is considered cancelled. 3. Orders cannot be cancelled once payment has been made. Promotional Prices > Promotional prices are valid only when ordering online As we are giving further price reductions from time to time, customers are not eligible to claim back the amount difference for all purchased items. Privacy Notice > We only need necessary data for processing the order and your information is protected that only our company can access. We will never share your profile information with, or sell it to other organizations. All onsite transactions are securely encrypted.